July 24, 2026
McDonald’s Class Action and the Cost of Inaction
In this briefing note, we dissect the McDonald’s class action lawsuit in 2023 where a misconduct allegation set off a cascade of crisis.
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Briefing Notes
July 24, 2026 -
Briefing Notes
July 13, 2026Disney Arbitration Case & the Cost of Legal Overreach
A practical resource for general counsel, in-house communications leaders, and executives navigating the intersection of legal risk and brand trust.
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Briefing Notes
May 13, 2026Communicating Strategically During Legal Disputes
A practical guide to protecting reputation and legal position through strategic litigation communications and coordinated legal-PR strategy.
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Briefing Notes
November 14, 2021Global Divergence on ESG Metrics Poses Challenges to Financial Institutions
Lack of standardization creates communications risk for all companies when reporting on ESG goals and progress to stakeholders.
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Briefing Notes
April 3, 2020The Things We’ll Carry (Forward)
As we all grapple with the spread of COVID-19, we want to share with you some of our thoughts about the changes we are all going through and what this may mean for the future of how organizations, and people, will work in the months and years to come.
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Briefing Notes
December 5, 2019Riding the Wave of Political Instability
Harald Krüger, the CEO of car manufacturer BMW, recently said that a no-deal Brexit would be a “lose-lose” scenario. Business leaders like Mr. Krüger rarely voice public opinions about political events in the U.K. Taking a political stance has always been seen as a risky move with little upside.
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Briefing Notes
November 5, 2019CEOs and the Attack of Conscience
When the CEO demonstrates bad behavior, whose “job” is it to do something about it? That any one person in an organization should be its “conscience” is worth thought. Exercising conscience, after all, is the essence of human agency.
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Briefing Notes
June 25, 2019Corporate Reputation and the Rebirth of Activism
Should organizations worry more about politics or culture? While most organizations rightfully seek to stay apolitical, there is an emerging cultural shift taking place, which makes that no longer possible (depending on your definition of politics).
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Briefing Notes
May 2, 2019Why CFO Pay Matters
Guy Jubb, Honorary Professor at the University of Edinburgh Business School, argues the merits of decoupling CEO and CFO pay criteria; further, that when establishing CFO pay, more attention should be paid to sound internal controls and a professional culture.
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