November 24, 2025
McDonald’s Class Action and the Cost of Inaction
In this briefing note, we dissect the McDonald’s class action lawsuit in 2023 where a misconduct allegation set off a cascade of crisis.
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Briefing Notes
November 24, 2025 -
Briefing Notes
November 14, 2021Global Divergence on ESG Metrics Poses Challenges to Financial Institutions
Lack of standardization creates communications risk for all companies when reporting on ESG goals and progress to stakeholders.
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Briefing Notes
April 3, 2020The Things We’ll Carry (Forward)
As we all grapple with the spread of COVID-19, we want to share with you some of our thoughts about the changes we are all going through and what this may mean for the future of how organizations, and people, will work in the months and years to come.
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Briefing Notes
December 5, 2019Riding the Wave of Political Instability
Harald Krüger, the CEO of car manufacturer BMW, recently said that a no-deal Brexit would be a “lose-lose” scenario. Business leaders like Mr. Krüger rarely voice public opinions about political events in the U.K. Taking a political stance has always been seen as a risky move with little upside.
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Briefing Notes
November 5, 2019CEOs and the Attack of Conscience
When the CEO demonstrates bad behavior, whose “job” is it to do something about it? That any one person in an organization should be its “conscience” is worth thought. Exercising conscience, after all, is the essence of human agency.
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Briefing Notes
June 25, 2019Corporate Reputation and the Rebirth of Activism
Should organizations worry more about politics or culture? While most organizations rightfully seek to stay apolitical, there is an emerging cultural shift taking place, which makes that no longer possible (depending on your definition of politics).
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Briefing Notes
May 2, 2019Why CFO Pay Matters
Guy Jubb, Honorary Professor at the University of Edinburgh Business School, argues the merits of decoupling CEO and CFO pay criteria; further, that when establishing CFO pay, more attention should be paid to sound internal controls and a professional culture.
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Briefing Notes
November 6, 2018How Can the Center Hold Against the Extremes? Blockchain Might Help
Last week, a McKinsey Global Institute report told us something obvious, and something less obvious. Both are worth the attention of any company, large or small, with a global business—and for those hoping to build one.
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Briefing Notes
May 21, 2018In Praise of Radical Incrementalism
Should decisions within a company be radical or incremental? Often framed as a binary issue, the decision is never that simple. When management decides to implement a change, it is critical to effectively communicate to stakeholders what is being achieved in the short vs the long term.
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