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Situation

A global compliance and investigations firm needed to collect information from stakeholders for a matter that involved both federal and local government agencies. Given the high public profile of the matter, the client needed assistance with creating mechanisms for communication and information collection.

Solution

By holding public meetings and by building relationships with advocates, elected officials, community organizations, and community leaders, Montieth & Company formulated a stakeholder assessment and engagement strategy.

Results

We organized the public meetings in its entirety, including the logistics, hiring interpreters, hiring audio and video vendors, creating the meeting agenda, inviting the media, and ensuring the meetings run smoothly. We also implemented pilot programs to further test intervention methods for compliance requirements.

Effective identification and implementation of a stakeholder engagement informed the client’s compliance program, while serving as a mechanism for crisis and reputation management with the media.

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